Good value bag, slightly transparent, nice print
Mar 11, 2024 | Sound | Verified Buyer
Mar 11, 2024 | Sound | Verified Buyer
Feb 21, 2024 | Grace
Response from Vistaprint Customer Care Team:
We're sorry to hear about the disappointment with the color and material of the Tote Bags you ordered. It's essential that the final product matches your expectations and meets your needs, especially when it comes to merchandise for your band. Kindly note that these bags are made of 100% lightweight 105 gsm cotton. We recommend checking the product descriptions to ensure that expectations are properly set in terms of the material. To ensure your satisfaction, we've taken the necessary actions on your order and an email with more details has been sent to you. Please feel free to dispose of or recycle the item received. You may try other Tote Bags that we offer on the website: https://www.vistaprint.com/clothing-bags/bags/totes You can be assured that your feedback will be shared with the relevant team for improvement. We hope you feel our genuine intentions to make things right.
Sep 14, 2023 | L
Response from Vistaprint Customer Care Team:
We apologize that the Bags did not meet your expectations. We're always looking for ways to make our service better. Furthermore, we want to ensure your satisfaction and have taken the necessary action on your order. You'll receive a confirmation email with more details. Your time and patience in working this out with us are greatly appreciated.
Mar 4, 2023 | Elyse | Verified Buyer
Response from Vistaprint Customer Care Team:
We understand your disappointment with the Cotton Bag you received. We made sure that your review was forwarded to our Quality Team to avoid this happening again. As part of our absolute guarantee, we've processed a free replacement order. Feel free to keep or dispose of the initial item received. We hope that you felt our genuine intention to help.
May 27, 2022 | KT V
Response from Vistaprint Customer Care Team:
We're terribly sorry that all the tote bags received has a unwanted white line on them and thanks for your feedback. Upon reviewing your account, we saw that you contacted Customer Care and the matter was resolved. - AW