Merch Kit
Feb 19, 2024 | JOE | Verified Buyer
Feb 19, 2024 | JOE | Verified Buyer
Oct 17, 2023 | DRG
Response from Vistaprint Customer Care Team:
Thank you for taking the time to share your feedback with us. We sincerely apologize for the disappointment with the print of the telephone number on the tote bags, and for any inconvenience caused. This is not the type of service we want our customers to have, so it really saddens us that this was your experience. Thank you for reaching out directly to customer care, so they could provide you with some assistance with the order. Your business is extremely valuable and important to us, so we'd hate to have you experience such a service again. When placing your next order, please contact us directly at 866-207-4955, so we can review the order together.
Jun 5, 2023 | Erica | Verified Buyer
Response from Vistaprint Customer Care Team:
We appreciate you leaving us your feedback, and we're sorry to know your Tote Bag didn't meet your expectations. We want to ensure your satisfaction and have taken the necessary action on your order. You will be receiving a confirmation email with more details. Feel free to dispose of the item received. We hope that you felt our genuine intention to help.
May 5, 2023 | Daphne | Verified Buyer
Response from Vistaprint Customer Care Team:
We understand your disappointment with the Tote Bags you received. We made sure that your review was forwarded to our Quality Team for improvements. As part of our absolute guarantee, we have taken the necessary action on your order. A confirmation email with further information will be sent to you. We hope that you felt our genuine intention to help.